Terms

General Terms and Conditions All is Within by Simone Wiewel

 

  1. These general terms and conditions apply to each consultation, session, reading or workshop with All is within by Simone Wiewel. An appointment can be made verbally or in writing and counts as a service agreement to which Dutch law applies.
  2. You will receive an invoice or a confirmation by e-mail for the fee or costs of a consultation, session, reading or workshop. Payment is made in cash at the appointment or by bank transfer within 7 days after receipt of the invoice or confirmation by e-mail, unless otherwise stated. If you make an appointment for a phone/skype/zoom/internet call consultation, your payment must be received before the appointment. If the payment term is exceeded, you are legally in default. In that case, all (judicial) collecting costs incurred by All is within By simone Wiewel will be borne by the client.
  3. By making an appointment you declare that you have read and agree to these general terms and conditions and the privacy statement of All is Within by Simone Wiewel.
  4. Oral or written agreements can be cancelled free of charge up to 1 week in advance. Cancel before 48 hours prior to your appointment / session / reserved workshop spot, you will get 50% of your investment back. If you wish to cancel within 24 hours prior to the appointment, I reserve the right to charge the reserved time.
  5. All is within by Simone Wiewel provides her services to the best of her knowledge and ability – in that sense she has a best efforts obligation. She ensures that you are sufficiently informed about the nature and purpose of a consultation, session, reading or workshop.
  6. The information and advice given by All is Within by Simone Wiewel during a consultation, session, reading or workshop is intended to give you more insight into your options for implementing your own choices. Guarantees cannot be offered because of individual influencing factors.
  7. You should be aware that the information or advice provided by All is Within by Simone Wiewel during consultation, session, reading or workshop is not intended to diagnose or be a treatment, and does not replace adequate medical care. Your physical and mental health are your own responsibility, for which you can consult your doctor or other qualified health professionals. You are expected to inform All is Within by Simone Wiewel about your physical or mental health prior to a consultation if you suspect it to be of influence.
  8. Participation in a consultation, session, reading or workshop is your own free will and at your own risk. This means that you are responsible at all times for what you do with the information or advice and the choices you make. This also means that All is Within by Simone Wiewel is not liable for any damage, by whatever name, that arises from decisions you make on the basis of the information or advice obtained.
  9. All is Within by Simone Wiewel is not liable for loss, theft or damage of valuable personal belongings.
  10. All is Within by Simone Wiewel will treat all information obtained from you confidentially, unless otherwise agreed or if a legal obligation must be met.
  11. Recordings made during an appointment are for personal use only and may not be made public, except with written permission of Hester Ligtvoet.
  12.  If you have a complaint about the service, please contact All is Within by simone Wiewel as soon as possible. You can expect an initial response within 48 hours. Your  complaint  will be taken seriously and will be treated confidentially. All is Within by Simone Wiewel is very interested in finding a solution in mutual consultation.